suhuqq Platform Privacy Notice

We at suhuqq encrypt and protect all personal data you share when signing up, verifying your identity, or funding your account through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet. This notice explains what we collect, how we use it, and what rights you have.

We operate suhuqq as an online sportsbook and casino platform serving users in supported jurisdictions. When you access suhuqq from Jakarta, Surabaya, Bandung, Medan, or elsewhere, your data flows through our systems only to fulfil the services you request—account creation, deposit processing, Liga 1 or Piala AFF market access, live dealer table participation, and withdrawal settlement.

This page sets out our commitments to data protection and transparency. We comply with Indonesia's privacy regulations and international standards for payment data security. Your trust in suhuqq depends on how we handle your information, so we detail exactly what we do.

What We Collect on suhuqq

We collect your email, password, and personal identification details (name, date of birth, address) during account registration. When you verify your suhuqq account, we request government-issued ID, proof of address, and a photo holding your ID for liveness confirmation. This data is required under Indonesia's financial regulations for sportsbook and casino operators.

We collect payment information when you deposit or withdraw. If you use DANA, e-wallet, or mobile banking, we record the transaction amount, timestamp, and your payment method identifier. We do not store your full card number or e-wallet credentials—payment processors handle that. We retain transaction history so you can review deposits and withdrawals in your suhuqq account settings.

We collect usage data: which markets you view (Liga 1 fixtures, Piala Indonesia brackets, Champions League odds), which games you play (Live Blackjack, Teen Patti, slots), betting patterns, and session timing. This helps us detect fraud, improve suhuqq's performance, and personalise your experience.

Account Data

Email, password, name, date of birth, residential address, and government ID number are encrypted and stored on suhuqq servers.

Payment Data

Transaction amounts, timestamps, and payment method types (local payment, online payment, e-wallet, etc.) are retained for compliance and reconciliation.

Behavioural Data

Markets viewed, games played, bet timing, and session history are stored to improve suhuqq platform reliability and security.

Device Data

IP address, browser type, and device model are logged to identify unusual login patterns and prevent account compromise.

How We Use Your Data

We use your personal information to verify your identity, process deposits via mobile banking, local payment, online payment, and other methods, settle withdrawals, and prevent fraud. During peak betting periods—Liga 1 fixtures, Piala AFF tournaments, or around Idul Adha—transaction volume increases; our systems process deposits and withdrawals continuously without storing unnecessary copies of your credentials.

We share your data only with payment processors, fraud-detection partners, and where required by Indonesian law enforcement.

We do not sell your data. We share account and transaction information with payment processors (e-wallet, mobile banking, local payment, online payment, etc.) only to complete deposits and withdrawals. We share behavioural data with our fraud-detection vendors to identify suspicious activity—multiple rapid account creations, impossible betting patterns, or login attempts from conflicting locations.

We may disclose your data if required by Indonesian authorities investigating illegal activity, money laundering, or regulatory violations. Except in emergency situations, we notify you before such disclosures.

Your Rights on suhuqq

You have the right to port your data—we provide it in standard formats if you ask. You can opt out of promotional emails within suhuqq settings. We do not use automated decision-making to ban accounts; account restrictions are reviewed by our compliance team before enforcement.

We protect your suhuqq account with SSL encryption. All communication between your device and our servers is encrypted. We store passwords using cryptographic hashing so even our staff cannot see them. If you suspect a breach, contact suhuqq support immediately.

Our servers are located outside Indonesia but comply with Indonesia's data protection standards. We retain data only as long as necessary—account data for 5 years post-closure, transaction data for 7 years for regulatory purposes, and behavioural logs for 90 days.

This privacy notice may be updated. We notify you of material changes via email or by posting updates on suhuqq. Your continued use of suhuqq after updates constitutes acceptance. For questions about how we handle your data, contact suhuqq support through the platform.